Hyster enjoys a terrific relationship with most of its customers due its focus on producing complete customer satisfaction through its world class manufacturing. Our objective is to foresee the requirements of each and every customer in addition to address them with lift trucks that deliver the dependability, the value and the performance that they really require.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both online as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make sure that the best machine practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to guarantee the lowest ownership cost and total dependability all of Hyster's machines are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Each Time
To initiate excellence from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities like quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold each employee responsible for consistent quality, along with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster offers a wide range of features. The corporation has remained fully dedicated to its key focus on quality and safety, on being innovative each and every time, and by providing some of the best material handling equipment on the market. These are just some of the reasons the corporation has become a leader in the industry.